"We were just starting our journey to Alaska when we realized we had a brake light out in our cargo trailer. We were frantically trying to find a place that we could get to before they closed, so we could continue on our trip. I called you guys and John in sales answered and said they could take a look at it. At 4:20pm we were only 6 miles away but still about 10-12 min out d/t traffic. John ran up to the shop and the guys all waited for us. Unfortunately, the brake light was unfixable at that time d/t a very packed trailer, but John in sales noticed that the trailer hitch was sitting too high and then John from service checked the trailer tires and they were 20lbs too low. There was one other gentleman there in sales as well (I’m sorry I can’t remember his name). These 3 men stayed open, stayed after closing and helped us fix the hitch and inflated the tire…. and we didn’t even buy the trailer from you. They went above and beyond and we are so grateful and thankful for all their help. Thank you! You saved the start of our trip and the trailer was 100% easier to drive!! Many blessings!! Sincerely, Tina and Shan"

"Was looking for a good zero turn, and found them as one of the local Bad Boy dealers, so I stopped in, took a look around. I met Loren who was very informative and gave me all the information that I needed so that I could make an informative decision on which mower to buy. I feel like he went above and beyond with his assistance and his team. Kick ass mower, awesome service from Trailer City."

"We purchased a trailer from Terry and he was exceptionally helpful, nice, and was able to help us out with getting exactly what we needed for a great price."

"We had the greatest experience with trailer city. They are super helpful, friendly, and knowledgeable. We will definitely be going back there when we need future equipment."

"I was looking for a trailer in the Salem area. I went to all if the local outfits and was pretty disappointed with the selection. No one carried a cargo trailer with 16oc framing and 3/8 plywood on the sides. I looked online and saw this place. I called and Chuck the owner answered and explained the differences with the framing and quality. I made the drive up to Portland. They have an absolute ton of trailers to choose from. Chuck knows trailers inside and out. He personally walked the lot with me and showed me about 30 different trailers. I ended up buying a trailer that met my exact needs and didn't have to compromise on anything. Others dealers don't mention the framing differences and other things like offbrand axles and components on purpose I believe. Overall great experience, I am already planning to buy another trailer."